Redlands Auto Plaza

Record Money transactions for the Service Department, Answer phones, and File Repair Orders.

Good phone etiquette and good with numbers.  Some experience necessary

Qualification

Education

High school diploma or the equivalent.

Other:

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Customer service skills Excellent attention to detail and organization skills, excellent math skills.

Physical Requirements

Sitting

on a regular basis

for prolonged periods

Standing

on a regular basis

Bending, twisting and or stooping

on a regular basis

Kneeling and or Squatting

some

Lifting

infrequently

Reaching and or lifting overhead

on a regular basis

repetitive hand/finger movement

for prolonged periods

Grasping/grabbing with hands

on a regular basis

Expectations

General Expectations

Must be able to follow detailed instructions and communicate effectively both orally and in writing

Must be organized and able to work to specified deadlines

Able to work on computer(s) for long periods of time in a office environment

Must exhibit patience an tact in dealing with Customer and fellow employees

Review and analyze actions at the end of each day, week, month, and year to determine how to utilize time effectively.

Understand the dealership's terminology and methodology.

Uphold the company's non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.